SOP3A

1. Introduction

Zrubix Technologies ("we", "us", or "our") operates SOP3A. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

2. Information We Collect

Information you provide:

Name, email address, phone number, and organization details during registration
SOPs, documents, images, and other content you create or upload
Communication data when you contact our support team

Information collected automatically:

Device information (type, operating system, browser)
Usage data (pages visited, features used, timestamps)
Login and authentication data
IP address and approximate location

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Authenticate your identity and manage your account
Send you service-related communications (OTPs, account updates)
Provide customer support
Analyze usage patterns to improve user experience
Ensure security and prevent fraud

4. Data Storage and Security

Your data is stored on secure cloud infrastructure (Google Firebase / Google Cloud Platform). We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. While we strive to protect your data, no method of electronic storage is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share your data only in the following cases:

Within your organization: SOPs and content are shared with other members of your organization as configured by your administrators
Service providers: We use trusted third-party services (cloud hosting, communication services) that process data on our behalf
Legal requirements: When required by law, regulation, or legal process
Business transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Withdraw consent for data processing
Object to certain uses of your data

To exercise these rights, contact us at support@sop3a.com.

7. Cookies

We use essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use third-party tracking or advertising cookies.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The date at the top of this page indicates when the policy was last updated.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@sop3a.com.