Contact us
Last updated: 11 September 2026
SOP3A is built and run by Zrubix Technologies. Everything below reaches a person, and we answer within 2 working days.
1. Where to write
Support
Something is broken, or you cannot work out how to do a thing. Tell us what you expected and what happened instead.
support@sop3a.comSales and pricing
How many people, what you need it to do, and by when. We will tell you whether it fits before we quote.
support@sop3a.comBilling, orders and refunds
Quote the order number. The Refund & Cancellation Policy says what happens next.
support@sop3a.comPrivacy and data requests
A copy of your data, a correction, or a deletion. Write from the registered email address so we know it is you.
support@sop3a.comOne inbox reads all four today. Putting the subject in the first line still gets it to the right person faster.
2. When we answer
Monday to Friday, 10:00–18:00 IST. We reply within 2 working days — usually the same day. If something is down for everyone, we work on it straight away rather than waiting for a reply window.
3. Company details
Zrubix Technologies
SOP3A is a product of Zrubix Technologies.
Email: support@sop3a.com
4. Grievance officer
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may raise a grievance about the Service or about your data. Write to support@sop3a.com with "Grievance" in the subject line. We acknowledge within 2 working days and resolve within 30 days.
5. Before you write
Some questions already have an answer, and these are faster than waiting for a reply:
- Try it yourself first — the demo is the real editor, with no account and nothing to install.
- Cancelling, or want money back? The Refund & Cancellation Policy says exactly what applies.
- Waiting on a delivery? The Shipping & Delivery Policy gives the timetable.
- What we do with your data is set out in the Privacy Policy.